White's Residential & Family Services

Case Manager Training

"CASE CONCEPTUALIZATION"

STUDENT/LEARNER GUIDE

INTRODUCTION

The purpose of this training module is to introduce you to “Case Conceptualization.”  Good “Case Conceptualization” is critical to your work as a Case Manager at White’s.  In one way or another you will utilize this skill almost every day.  We believe it is one of the most important services you will provide the students on your caseload and the placing agencies that have entrusted their care to us.

This training module utilizes Computer-based training, some written work and a “coaching session” with an instructor.  The “Mission: Impossible” theme has been used.  (For this instruction, we call it “Mission:  Possible!”)

WHAT YOU NEED TO DO

There are three major steps to complete this training module:

1. Complete the Computer-based instruction along with the written work;
2. Meet with the instructor for a “coaching session.”  (This will be the Director of Training or someone else he has designated.)
3. Complete the “Mission De-briefing” (Evaluation of the training)

WHAT YOU WILL NEED

• Personal Computer with web access and Adobe Reader installed
  • When you arrive at point in “mission” that you need to open a document and it won’t open, it is  likely Adobe Reader is not installed.  You will need to contact the Technology Dept. to have Adobe Reader installed.
• Printer
  • To make it easier to read, make notes, etc. you will probably want to print the documents used in this training.
• Pen or pencil

TIME NEEDED

You will likely need approximately 2 ½ to 4 hours to complete this training.  You may stop at any point and return later.

GETTING HELP

If at any point you do not understand the material or how to complete the training, contact the Director of Training (email link here) or the person he designated to “coach” you in this training.

Here is a link to the email for the Director of Training

WE HOPE YOU HAVE A GOOD LEARNING EXPERIENCE!

Here you go! Below is the link to go to the first page of the training.

Mission: Possible!

When you have finished the training module please complete the "Mission De-briefing" (Evaluation of Training) using this link.

Mission Debriefing

If you would like to see the Instructional Design material for this training module, follow this link:

Instructional Design Project Home Page